A study to determine the entry-level requirements for clerical/secretarial employees in 100 selected businesses in Topeka, Kansas, 1979.

Abstract

The purpose of this study was to determine if the business curriculum at Shawnee Heights High School is meeting the needs of selected businesses in Topeka, Kansas, and to recommend curriculum changes. A survey instrument was mailed to 100 businesses in Topeka, Kansas. Sixty-six questionnaires were returned. From the data collected, conclusions were drawn and recommendations were made for the improvement of the curriculum in the business department of Shawnee Heights High School. SUMMARY Opportunities exist in the Topeka business community for skilled high school graduates in clerical/secretarial positions. Typewriting skills are required at 60 words per minute and shorthand is required at the speed of 80 words per minute.Electric typewriters and electronic office machines are used by the greater majority of businesses surveyed. Shorthand is required in one or more clerical/secretarial positions by 34 percent of the respondents. Bookkeeping/accounting is required by 41 percent of the respondents. CONCLUSIONS 1. The Topeka business community requires for the most part typewriting skills of 60 words per minute and shorthand skills of 80 words per minute. 2. A knowledge of bookkeeping/accounting, data processing, and word processing is an asset for clerical/secretarial applicants. 3. Emphasis should be placed on developing attitudes, punctuation, spelling, personal traits, work habits, and decision-making abilities in the office training classes. 4. There are excellent opportunities for the skilled high school graduate to obtain employment in clerical/secretarial positions in the Topeka business community. RECOMMENDATIONS 1. Shawnee Heights should continue to offer its present business courses. 2. Further research is necessary to determine the shorthand needs and preferences of the Topeka business community. 3. Word processing preparation should be incorporated into the present curriculum. 4. A course in data processing should be offered to students preparing for clerical/secretarial positions. 5. More emphasis should be placed on English grammar, spelling, proofreading, proper attitudes toward work, and acquiring excellence in basic secretarial skills. These can be incorporated into the present curriculum.