Browsing Theses 1992 by Author "Burkhalter, Anita M."

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Defining the activities and effectiveness of a university personnel department using the perspectives of multiple constituencies.

Burkhalter, Anita M. (2012-07-09)

Quality of service as a measure of organi2ational effectiveness has been a focus of concern in the recent past. Since many suggestions for quality improvement involve human resources« the present project focused on the ...